Find Your Egress Window Well Cover Answer Below

Do you offer installation services?


SunWolf window well covers are designed for Do It Yourself installation. SunWolf cover installation can be completed in under 10 minutes by anyone who is comfortable with a drill.

We have a Measuring and Installation Guide for step by step instructions to install your new SunWolf window well cover. If you have any questions, please don’t hesitate to contact us at 1-866-678-6738.




Do SunWolf window well covers come with a warranty?


SunWolf is committed to providing durable, high-quality products free of manufacturing damage or material defect. Our SunWolf Alpha Series window well covers carry a 5-year limited warranty for the original purchaser. Our 5-year warranty protects your SunWolf window well cover from defective parts and improper workmanship. SunWolf will supply a replacement product for any defective product at no charge to the customer. Proof of purchase is required, and replacement is the sole remedy to the purchaser under this warranty.




Do SunWolf window well covers lift easily in case of emergency?


SunWolf window well covers are designed with lightweight aluminum and polycarbonate which help make the cover easy to lift. Safety is a priority when it comes to our window well cover design, and we suggest doing trial evacuations with all family members to ensure everyone can easily escape the basement in a time of need.




How are the covers fixed to the foundation?


SunWolf window well covers are fixed to the home’s foundation by a hinge mount which allows the cover to swing open. To secure the hinge mount to the foundation requires the use of a drill bit and is to be fastened with TapCon screws. Proper installation of your SunWolf window well cover will ensure the longevity of your cover, window well and safety of your family.

Visit the Installation Guide for detailed instructions on materials needed and how to install.

Any additional questions can be sent through our Contact Form or by contacting us at 1-866-678-6738.




Will a SunWolf window well cover block the light into my basement?


No, quite the opposite as SunWolf window well covers are made with translucent polycarbonate, which allows maximum light into your basement egress window without sacrificing your privacy.

The competition often uses clear or see-through polycarbonate which can be a danger to pets or animals as well as allowing any passer-by the ability to see through to your basement egress window.




Are all window wells a standard size and shape?


Window wells can vary in shape depending on the size, brand and even the quality of the foundational work. Because of this, we currently provide cover solutions for a handful of Monarch and Boman Kemp window wells.

If you require a window well cover outside of our current offerings, you may call us at 1-866-678-6738 and we will help you find a distributor in your area.

If you have a Monarch or Boman Kemp window well and need a second set of eyes on your project, feel free to send us a message on our Contact Form and we will assist you through email.




Can I come and pick up my SunWolf cover?


All SunWolf window well covers are custom manufactured at the time of order. We ship via UPS and shipping on all domestic orders is free.




Can I cancel or return my order?


Order changes or cancellations are allowed within 24 hours of placing an order. After 24 hours from your order time, we are unable to make any changes to your order and your acceptance of these terms and conditions is assumed. After your order is finalized, your item will be custom built just for you.

Product returns are allowed within 5 days from the date the product was received. Please contact us at 1-866-678-6738 or at info@ShopSunWolf.com to initiate the return process. An RMA number will be issued at this time.

If the return is a result of our error, such as you received an incorrect item, we will arrange and pay for the return shipping. Otherwise, you will be responsible for arranging and paying for the return shipment.

Products being returned should be in their original packaging and condition. Returned products cannot be altered or damaged in any way. Clearly mark the RMA number on the box. Items must be received within 30 days of the date the RMA was issued.

Certain products may be subject to a 25% restocking fee.

We issue credit only after we have received and inspected the returned merchandise. Credit will be issued to the credit card supplied at the time of purchase. Please allow up to three weeks to receive your credit.




Can I choose the color my SunWolf window well cover?


The SunWolf Alpha Series features two color options: Frost and Bronze.




How do I measure my window wells to order the right size cover?


A great place to start is our Measuring and Installation Guide. If you have any questions along the way, please do not hesitate to call us at 1-866-678-6738 or get in touch via our Contact Form.




Do you service, sell and deliver window well covers to the entire United States?


We offer free domestic shipping for all SunWolf window well covers to the 48 contiguous states and the District of Columbia. We do not currently ship to the Hawaii, Alaska, the U.S. Territories or internationally.




Are SunWolf covers removable, and can I get some type of locking system for security and burglar resistance?


SunWolf window well covers are affixed to a home’s foundation by means of a hinge mount. The hinge mount is drilled into the foundation with TapCon screws and requires a drill to remove.

Ventilation hinge props are provided to allow you to prop the window well cover up and increase ventilation at any time during the year.

SunWolf window well covers do not offer locking systems on the cover itself, as these can be a hindrance in the case of an emergency. Instead, we suggest keeping your basement egress window locked from the inside.




How long will a SunWolf window well cover last?


SunWolf window well covers are manufactured using aluminum in order to be lightweight and rust-free. The virtually unbreakable cellular polycarbonate can support at least 44 lbs. per square foot (approximately 400 lbs.).

SunWolf is committed to providing durable, high-quality products free of manufacturing damage or material defect. SunWolf covers carry a 5-year limited warranty for the original purchaser. Our 5-year warranty protects your cover from defective parts and improper workmanship. SunWolf will supply a replacement product for any defective product at no charge to the customer. Proof of purchase is required, and replacement is the sole remedy to the purchaser under this warranty.

Our warranty does not protect against damage caused by alteration, improper installation, improper maintenance, abuse, misuse, storm damage or intentional damage.

This warranty is non-transferable.




What if I need my SunWolf covers immediately?


SunWolf window well covers are custom manufactured at the time of order. All covers ship within 10 days of placing an order. You will receive an email with the UPS tracking number when the cover has been shipped.




What type of materials are used in SunWolf Window Well Covers?


SunWolf window well covers are manufactured using aluminum in order to be lightweight and rust-free. The virtually unbreakable cellular polycarbonate can support at least 44 lbs. per square foot (approximately 400 lbs.). The cellular polycarbonate reduces trapped moisture and has a UV-resistant layer that prevents yellowing over time.




Are SunWolf window well covers safe for humans or pets if they were to stand or fall on them?


SunWolf window well covers can support approximately 400 lbs. With SunWolf covers being able to withstand at least 44 lbs. per square foot, this feature is sufficient in holding up most people or pets in the case of an emergency fall.




Do you have the right size window well cover to fit my basement window well or egress window well?


SunWolf currently offers select sizes for Monarch and Boman Kemp window wells. The sizes available will fit most standard egress window wells. Visit our Shop to view our current selection available for custom manufacturing.

View our Measuring and Installation Guide for instructions on how to measure and install your window well cover. If you have any questions along the way, please do not hesitate to call us at 1-866-678-6738 or fill out our Contact Form with your inquiry.




How do I install my covers?


View our Measuring and Installation Guide for instructions on how to measure and install your window well cover. If you have any questions along the way, please do not hesitate to call us at 1-866-678-6738 or get in touch via our Contact Form.




Do I need a price estimate before I order?


All SunWolf window well covers are priced competitively and include free shipping. There is no need for a price estimate unless you require a window well cover solution outside of our current product offering.

If you have any questions about your current project, please do not hesitate to call us at 1-866-678-6738 or get in touch via our Contact Form.




Can a child lift the SunWolf cover in the case of an emergency?


SunWolf window well covers are designed with lightweight aluminum and polycarbonate which help make the cover easy to lift. Safety is a top priority when it comes to our window well cover design. We suggest doing trial evacuations with all family members to ensure every member can easily escape the basement in a time of need.




My basement egress window sits higher than the window well itself, is that going to cause an issue?


SunWolf window well covers are built with a hinge mount which covers about 5” of height measuring from the top of your window well to the top of your basement egress window. Should this be a close measurement, or if you know it will exceed 5”, you may need a custom cover solution for your home.

If you're questioning a measurement or the exact fit, please don’t hesitate to call us at 1-866-678-6738 or get in touch via our Contact Form.




Do I need to be at home at the time of delivery?


No, SunWolf window well covers are delivered by UPS and do not require you to be at home during the time of delivery.




How do I know if I need window well covers?


Housing code states if an egress window well is within three feet of a walkway, a window well cover is required.

If you have children, pets or want to keep wild animals or weather out of your egress window well, then a SunWolf window well cover is for you.




How much light does the SunWolf window well cover let in?


SunWolf window well covers are built with a translucent, UV-resistant polycarbonate which provides privacy while allowing maximum light into your basement egress window.




Where are your prices?


SunWolf window well covers are $499 and include free shipping to the 48 contiguous United States (excluding Hawaii and Alaska). Currently, we do not ship to the U.S. Territories or Internationally.




Why choose SunWolf Window Well Covers?


SunWolf window well covers are custom manufactured to fit Monarch and Boman Kemp window wells. SunWolf covers are built using high quality materials to deliver a premium product to consumers in need of a solution. SunWolf covers are priced competitively and include free shipping.





Frequently Asked Window Well Cover Questions